The fee showing on your statement relates to the particular subscription that you have opted for on one of our digital dating platforms.  

Why does my bank statement have a charge for CintPayU?



Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

©, All Rights Reserved. is operated by Cintilet Limited .
Suite 10, Anglesea House, 63 Carysfort Avenue, Dubin, Ireland, A94 X209

Cintpayu supplies a global customer base with a professional platform to navigate the world of online dating. 

If you would like to find out which platform your subscription is linked to, please provide us with the email address associated with it. 

Submit a Query

“Why am I being charged?”

You have been charged a fee as a result of commencing a paid subscription service for one of our digital dating sites. 

“I am trying to pay. Why is my card being declined?”

Payments to our sites can sometimes be declined due to regulatory bank checks. If you experience any issues with this, please contact your bank to continue with your payment. 

To opt out of mobile billing at any point, simply text STOP to 89595. 

“I pay via my mobile phone provider. How do I cancel?”

“How do I cancel my subscription?”

To cease your membership at any time, head to the Membership settings via your profile on the site. 

“What are the benefits of VIP Membership?”

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

“How can I pay for membership?”

Looking to upgrade? Head over to the Membership section on the site to view all upgrade and payment options for your account.